EM Sensors Knowledge Base

These articles cover procedural and troubleshooting guides for Elemental Machines Sensors.

How to Get Your Gateway on WiFi Via The Dashboard
This article explains how to get your gateway onto your WiFi via the Elemental Insights dashboard.  The user account must have the "Admin" or...
Tue, 24 Sep, 2024 at 6:02 PM
Element-C, D, and Gateway, GW2/GW3 Wifi Connection Guide
BEFORE YOU START  1. Check your Wifi-Network credentials  Before connecting your device to the desired WiFi network, make sure the SSID/password comb...
Tue, 24 Sep, 2024 at 6:00 PM
Diagnosing Element-D Connection Alerts
Introduction There are a few different scenarios that will trigger a connection alert for an Element-D. This article will explain the most common ...
Tue, 24 Sep, 2024 at 6:03 PM
How to Diagnose Battery-Powered Element Connection Issues
Background The following types of battery-powered Elemental Machines devices use a low-powered 2.4 GHz wireless communication protocol to communicate ...
Tue, 24 Sep, 2024 at 6:06 PM
How do I change the batteries on my Elements?
Element-T, Element-B, and Element-U2s come with two Lithium batteries pre-installed. When you receive an alert from the system that your batteries are ...
Tue, 24 Sep, 2024 at 7:09 PM
Element-T Installation Best Practices
Note: There are (2) magnets with every Element-T. One is inside the plastic enclosure and allows the device to be mounted on magnetic surfaces. The oth...
Tue, 24 Sep, 2024 at 7:07 PM
Installing Element-D Devices
NOTE: This installation guide is for the Element-D devices only The Element D Kit Contains three items: The Element-D Power Cord USB Cable In...
Wed, 15 Apr, 2020 at 9:47 AM
How to Fix an Element-B in a Constant Alarm State
Background Element-B's are sensors that can connect to remote alarm or dry contacts, giving you the general alarm/no alarm state of the equipme...
Tue, 24 Sep, 2024 at 7:26 PM
Element-A Calibration Guide
  For more information on Element-A calibration, please download the attached guide.
Tue, 24 Sep, 2024 at 7:03 PM
Understanding Temperature Variation in Cold Storage
Introduction When using Element-T devices to monitor and alert on temperature excursions inside cold storage units, it's important to un...
Thu, 16 Jan, 2025 at 4:48 PM